If you believe you have a warranty claim, simply fill out the form in the link above and include all information associated with the claim.
If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission. If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. We may ask for photos or that some parts to be returned prior to sending out replacement parts.
If you have a vehicle problem, please fill out the warranty claim form. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. We will require payment for shipping the item back to you.
Items Not Covered
Car Warranty - Nitro, Electric and Gas
Lifetime Gas and Nitro Engine Replacement
Lifetime Electronics Replacement
• Drive train and suspension parts
• Gears Including spur, clutch-bell and
• Clutch & Clutch Spring
• Pull Start
General Warranty Information
warranties cover defects with the materials, workmanship, or
assembly at factory only. All replacement parts and warranty
approvals are at the sole discretion of Redcat Racing.
warranties do not cover breakage due to abuse, improper break-in,
improper setup, or improper operation.
Redcat does not accept any returns if fuel has
been put into the vehicle or if the vehicle has been used in any
way. New item returns are subject to a 15% restocking fee and all
returned items must first receive a return merchandise number from
Redcat prior to shipment.
If the item was purchased from a Redcat
reseller, the return must be handled through them directly and they
may have different policies regarding returns.