Please read all information below:
If you own a SixtyFour you should fall into one of these groups below.
1. You received an email with a code. Please use the code to redeem your upgrade parts for free. You will be asked for your code at time of checkout. You do not need to fill out the form below because you already have your code.
2. You are outside of the United States. Please email firstname.lastname@example.org with the subject line of "International" and include an attachment with proof of purchase which can include your serial number, receipt or bank statement. Please also include your shipping address.
3. You are in the United States and HAVE NOT received a code. Complete the form below. You will receive an automated email requesting that you reply with proof of purchase. After proof of purchase has been verified, you will receive an email with your code to redeem the free upgrade parts.
4. If you do not fall into one of these groups or you are having an issue using a code that you received, please email email@example.com
Please understand that we are processing thousands of requests for free parts. All free part orders are expected to take anywhere from 3-5 business days to process. We appreciate your understanding.