Vertex-10 Shim Kit Installation Instructions
We appreciate the feedback from our Vertex10 customers and have been investigating reports of clicking sounds coming from the drivetrain. After reviewing the issue, we identified that the primary cause is the transmission output shaft being manufactured below the intended diameter, allowing additional movement within the transmission.
This additional movement can allow the output gear and shaft to move laterally, creating a clicking sound as the components contact the E-clip or shaft shoulder.
To address this issue, we have developed a shim kit that includes a new transmission output shaft manufactured to tighter tolerances, along with a shim pack to further reduce movement and significantly reduce the noise. The original transmission output shaft must be replaced with the new supplied shaft during installation.
Because the Vertex10 uses an all-metal geartrain, some mechanical gear noise will still be present after the shim kit is installed. This is normal and expected.
We have also included additional shims to address other areas where drivetrain tolerances may contribute to noise. Optional shims are included for the front and rear ring-and-pinion gears, as well as the front lower portal output shaft, to reduce excess movement in those areas if necessary.
We appreciate your patience and support as we worked to identify and resolve this issue. Thank you for being part of the Redcat community.